Frequently Asked Questions
Quick answers about services, cost, licensing, and process at BonBoz Clinic. If you don't see what you need, leave your details — the doctor will advise you directly.
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Clinic & Booking
Where is the clinic located?
BonBoz Clinic is located at: 66–68 Vo Van Tan, Xuan Hoa Ward, Ho Chi Minh City. You can easily find and navigate to the clinic using this exact location to experience our services.
What are your operating hours?
BonBoz Clinic is open daily, Monday – Sunday, 08:00 – 20:00.
How do I book a consultation?
Please leave your phone number via our website form or call our hotline directly. Your initial consultation is free of charge.
What is the booking phone number?
Hotline: 0869 612 310 or Call Center: 1900 5309.
Does the clinic have an operating license?
BonBoz Clinic holds medical operating licenses issued by the Department of Health (License Nos. 11113/HCM-GPHĐ and 10036/HCM-GPHĐ).
How much do the services cost?
Treatment costs vary depending on each client's individual condition and the specific technique applied, which will be accurately quoted by the doctor following a complimentary in-person consultation. BonBoz features a publicly displayed price list at our clinic and guarantees no hidden fees once a quote has been provided.
Is there a fee for the initial consultation?
Your initial consultation and examination at BonBoz Clinic are completely complimentary, with no obligation and no pressure to purchase treatment packages.
Do you offer installment payment plans?
BonBoz Clinic offers installment payment plans for our services. Detailed information regarding eligibility criteria, terms, and specific installment options will be provided during a personalized consultation tailored to each client's needs. Please contact our hotline or leave your phone number so that the BonBoz Clinic consultant team can reach out to assist and guide you in detail.
Is parking available at the clinic?
Parking is available at 66–68 Võ Văn Tần. Please call our hotline prior to your arrival for detailed instructions.
Is this website the official channel of BonBoz Clinic?
BonBoz Clinic has only one official website: bonboz.vn. In addition, the clinic's official social media channels include Facebook (bonboz.official), Instagram (bonbozclinic), TikTok (@bonbozclinic.official), and Zalo.
Who should I contact to file a complaint or provide feedback regarding the services?
Please call our hotline directly at 0869 612 310 or 1900 5309 for assistance.
Are there any current promotions or special offers?
BonBoz Clinic updates its promotions monthly. Since these offers change regularly, please contact our hotline or leave your phone number so our reception team can provide you with the most accurate and up-to-date information.
Our Doctors
Who directly performs the surgery?
A specialist doctor will personally examine, consult, and perform your treatment from start to finish — never delegating to technicians or non-medical personnel.
Who are the doctors at BonBoz?
BonBoz currently features two primary specialists: Dr. Nguyen Xuan Vu, MSc, Specialist Level II (cosmetic surgery) and Dr. Kim Kha, MSc, Specialist Level I (dermatology and aesthetic medicine).
Of the two, Dr. Nguyen Xuan Vu, MSc, Specialist Level II (Medical Director) directly oversees the cosmetic surgery division, which includes rhinoplasty, blepharoplasty, and thread lifts. Dr. Kim Kha, MSc, Specialist Level I is in charge of the dermatology and aesthetic medicine division, offering services such as acne treatment, Botox, and filler injections.
Nose & Eyelid Surgery
What are the different methods of rhinoplasty?
Rhinoplasty methods at BonBoz Clinic include structural rhinoplasty, cartilage-graft rhinoplasty, and rib cartilage rhinoplasty. Rather than following a one-size-fits-all approach, these procedures are customized and recommended for each client by Dr. Nguyen Xuan Vu (MSc, Specialist Level II) at BonBoz Clinic. The specific technique and nose shape will be tailored to each individual based on the results of an in-person consultation and facial structure assessment.
Will double eyelid surgery at BonBoz leave visible scars?
BonBoz utilizes a scar-concealing suturing technique that aligns precisely with the natural eyelid crease during double eyelid surgery. Performed directly by highly skilled specialists, this method helps minimize visible scarring. The final natural outcome depends on each individual's unique healing response, so a direct consultation with our doctors to evaluate your eyelid structure is necessary for accurate advice.
How do I know which nose or eyelid shape is right for me?
An in-person consultation with our doctor is required to accurately assess your facial structure. This is a mandatory step before any treatment plan can be proposed, which is why we do not provide specific design consultations via text message.
Should you undergo rhinoplasty at a young age (under 18)?
Generally, you should not undergo rhinoplasty under the age of 18 without the consent and presence of a parent or legal guardian, alongside a direct consultation with a specialist. At BonBoz Clinic, for clients under 18, it is mandatory to be accompanied by a parent or legal guardian who fully understands and consents to the clinic's treatment plan before we proceed with the procedure. Patients considering surgical interventions such as structural rhinoplasty, cartilage graft rhinoplasty, or rib cartilage rhinoplasty must be directly examined and evaluated by a specialist to ensure safety and compatibility with their physical condition.
Acne Treatment & Skincare
What is the acne treatment protocol at BonBoz?
The acne treatment process at BonBoz consists of 3 steps: Consultation, Intensive Treatment, and Skin Recovery Care—with personalized regimens designed by Dr. Kim Kha, MSc, Specialist Level I, tailored to each specific type of acne instead of a one-size-fits-all approach, to minimize the risk of scarring.
Can under-the-skin acne be treated?
Under-the-skin acne is completely treatable. A dermatologist needs to examine your skin in person to customize a suitable treatment plan, so you should schedule a consultation for the most accurate assessment.
Can I get a consultation for skin redness or irritation?
Redness and skin irritation are managed by Dr. Kim Kha, MSc, Specialist Level I. We recommend scheduling a consultation for a proper evaluation and personalized treatment plan.
Botox, Filler & Non-Surgical Aesthetics
What is the difference between Botox and Fillers?
Botox relaxes muscles and is used to treat dynamic wrinkles on the forehead and crow's feet. Fillers restore volume, making them ideal for areas that need plumping, such as the cheeks, chin, and lips. Our doctors will advise you on the most suitable option based on your specific needs.
What is a Thread Lift / Mini Facelift?
A thread lift is a minimally invasive procedure that utilizes bio-threads for non-surgical skin lifting and rejuvenation, whereas a Mini Facelift is a surgical procedure involving tissue dissection to address sagging with a higher level of intervention. Both procedures are performed at BonBoz Clinic by Dr. Nguyen Xuan Vu, MSc, Specialist Level II.
What does non-surgical aesthetics include?
Aesthetic medicine services include Botox, Fillers, Mesotherapy, BAP, and Skin Boosters. These treatments are personally performed by Dr. Kim Kha, MSc, Specialist Level I.
Aftercare & Recovery
What should I avoid after surgery?
For surgical procedures (such as eyelid surgery, rhinoplasty, lip surgery, chin augmentation, fat transfer, etc.), you should avoid seafood, beef, glutinous rice, water spinach, alcohol, caffeine, and tobacco for about 1 month. The specific list may vary depending on the procedure — your doctor will provide detailed instructions immediately after the procedure.
How long is the recovery time?
Recovery times vary depending on the procedure — for example, eyelid suture removal is scheduled on day 7, while nose splint and suture removal take place between days 5 and 14. For non-surgical treatments like Botox, results typically become noticeable within 7-14 days. Your doctor will provide a specific timeline tailored to your exact procedure.
Out-of-Town & Special Cases
Is BonBoz a hospital or just a spa/aesthetic clinic?
BonBoz is a licensed dermatology and medical aesthetics clinic where treatments are directly performed by specialized doctors—distinguishing us from conventional spas or beauty salons that operate without a medical license.
I live far away (in another province/abroad). Can I get a remote consultation?
You can receive an initial remote consultation by leaving your phone number in the form or calling our hotline. However, for surgical procedures, an in-person examination by our doctor is still required to determine the final treatment plan.
Does BonBoz accept international clients and overseas Vietnamese?
BonBoz provides consultations for domestic clients, overseas Vietnamese, and international guests — please leave your contact information for assistance.
How should I prepare for my consultation?
Please book your appointment in advance via our hotline or the website form. For surgical procedures, a Citizen Identity Card (CCCD) is mandatory by regulation; certain tests may require fasting beforehand — your doctor will provide specific instructions for each service during your consultation.
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